Acoufelt’s acoustic products are manufactured in Australia, North America and Thailand.
FilaSorb™ felt is the primary material in our wall and ceiling products. This high quality
material is made from 100% polyester, a minimum of 60% of which is comprised of recycled PolyEthylene
Terephthalate (PET).
Acoufelt’s primary material components – FilaSorb™ felt – is made from regenerated PET fibers with a minimum of 60% recycled content. We test our acoustic products against a number of internationally recognized environmental and human safety standards and accreditations, to ensure our products can be manufactured safely and are safe for human use. Read more about these standards and accreditations here.
Please contact our Customer Care Team at customercare.usa@acoufelt.com or 800. 966.8557 to request fire test certificates.
Standard lead time is 4-6 weeks from the time drawings are approved and the deposit is received. Expediting is available for some products. Please contact us at customercare.usa@acoufelt.com or 800. 966.8557 for more information.
We test the acoustic performance of our products with a full room reverberation test in a laboratory following ASTM C423 or AS ISO 354 standards. The results are documented in NRC values (Noise Reduction Coefficient) on our specification sheets across all our wall, ceiling, ancillary, and floor products.
Samples can be ordered online from each of our product pages. You can also contact your local Sales Rep or email us at customercare.usa@acoufelt.com.
Please allow 3-5 days for delivery unless otherwise noted during the request process.
Please contact your local Sales Rep or our Customer Care Team at customercare.usa@acoufelt.com or 800.966.8557.
You can place an order by contacting your local Sales Rep or our Customer Care Team at customercare.usa@acoufelt.com or 800.966.8557.
Please contact our Customer Care Team at customercare.usa@acoufelt.com or 800.966.8557 for shipping date and/or tracking information.
Acoufelt is a manufacturer and does not offer installation. Our acoustic products are typically installed by a contractor that specializes in painting and drywall.
Our products are made from breathable materials and can be installed in conditions with high humidity without affecting standard performance. However, to ensure maximum adhesion is maintained, we recommend you speak with your installer to discuss the most appropriate installation method for your environment.
Yes, Acoufelt supplies the hardware for our products. Please refer to the specification sheet for specific hardware information or contact us at customercare.usa@acoufelt.com or 800.966.8557 for more information.
Our standard panel size is 48″ x 110″ and we can cut down to a specific size. Please contact us at customercare.usa@acoufelt.com and provide details of the project scope and a floor plan if possible.
Yes, however, there is a minimum requirement for custom printing. Please contact us at customercare.usa@acoufelt.com or call 800.966.8557 for details.
Yes, we have local reps available who can guide you and provide information for your project – please contact us at customercare.usa@acoufelt.com or 800.966.8557 and we will put you in contact with your area rep.
Acoufelt has offices in Australia, the UK, and North America.
Our North American headquarters are located at: 2650 N Opdyke Rd, Auburn Hills, MI 48326.
Acoufelt offers a 20-year wear warranty on its acoustic products, which guarantees that products will conform to specifications and maintain their physical characteristics and acoustic properties throughout the 20-year period.
FilaSorb™ has absorbent and breathable properties. Any moisture that comes in contact with the material will disperse and evaporate quickly. A dry panel will not promote the growth of microbes such as bacteria, mold, and mildew.
Research indicates viruses become inactive more quickly on porous and absorbent surfaces – FilaSorb™ is both. A study published in the New England Journal of Medicine¹ on the detectability of the virus across a range of common surfaces indicates porous and fibrous materials were much less likely to hold viable amounts of the virus, traces of which were detected on the test material for only 24 hours. In comparison, the same test showed that the virus was able to stay active on hard and shiny surfaces for up to 72 hours.
No. Anti-microbial liquids have not been proven to be safe for workplaces, as they may contain harmful VOC’s (Volatile Organic Compounds). We continue to research and evaluate safe and environmentally friendly options.
FilaSorb™products can be cleaned using a mild soap and warm water solution, using a gentle blotting technique. When cleaning panels, apply minimal pressure and avoid concentrated rubbing. Disinfectant spray, steam extraction, and UV light are also acceptable cleaning methods.
¹ N van Doremalen, et al. Aerosol and surface stability of HCoV-19 (SARS-CoV-2) compared to SARS-CoV-1. The New England Journal of Medicine. DOI: 10.1056/NEJMc2004973 (2020).